
DECISION MAKING "The act of choosing one alternative among a set of alternatives is called decision making" In each and every step of our life, there is a need to make the decision. For example, as a student we decide about college for our studies and in our daily life, we selected the functions etc which we attend. Similarly, the managers spent most of their time in decision making. TOP MANAGEMENT DECISIONS Top management defines goals at the time of developing plans and establishing strategies they make decisions. MIDDLE AND LOWER MANAGEMENT DECISION The middle and lower management decide that what tasks are to be performed, how these tasks will be grouped and who will perform the tasks? what product is to be produced, what market should be selected for launching our products and standard of product is also decided. It also decided that how to produce when and where to produce? who will report to whom? TYPES OF DECISIONS: PROGRAMMED DECISIONS: "A d...